Microsoft account doesn - The only way that gets back your account is to fill out the account recovery form and provide any information you have ever used.After the verification is passed, the account department will contact you to recover it. Here are some tips that may help you successfully pass the verification. (It will be helpful if you use a device, you previously ...

 
Your Microsoft account. Your Microsoft personal account lets you manage everything all in one place. It allows you to keep tabs on your subscriptions and order history, organize your family's digital life, update your privacy and security settings, track the health and safety of your devices, and get rewards. Microsoft account dashboard.. Mcalester

Select Start > Settings > Windows Update > Check for updates. If there is an available update, select Install now. Make sure that your app works with Windows 11. For more info, see Your app doesn't work with Windows. Update Microsoft Store. Select Start, then from the apps list, select Microsoft Store. In Microsoft Store, select Library > Get ... Nov 14, 2018 · During the installation process you get to select that: Once the computer is set up for an organization and you log in with an Office 365 user account, then the computer seems to be tied to the Office 365 account. The computer is not part of an Azure AD domain and the accounts are not Microsoft accounts, yet, they can log in straight into the ... To check for any security issues, go to Windows Defender settings, select Show details, and check your security status.A Microsoft Account is a "connected account" that is not tied to the device itself. A Microsoft Account can be used on any number of devices. Windows Store apps, settings, and data can be accessed from any device you sign in to using cloud storage. To purchase apps from the Windows Store, you must have a Microsoft Account.Your Microsoft account. Your Microsoft personal account lets you manage everything all in one place. It allows you to keep tabs on your subscriptions and order history, organize your family's digital life, update your privacy and security settings, track the health and safety of your devices, and get rewards. Microsoft account dashboard. Select Start > Settings > Windows Update > Check for updates. If there is an available update, select Install now. Make sure that your app works with Windows 11. For more info, see Your app doesn't work with Windows. Update Microsoft Store. Select Start, then from the apps list, select Microsoft Store. In Microsoft Store, select Library > Get ...I am trying to sign in to a new computer using my Microsoft account. I know the account is valid because it is the same one I am using in this forum. But, I get a message saying "The Microsoft account doesn't exist. Enter a different account or get…Alias account; Mistyped Email address; Deleted account; 1] The person is logging in using an Alias. Microsoft Outlook allows you to create an alias for your email account.It is helpful if you do ...A Microsoft account gives you access to Microsoft products and services with just one login. Here's how to set one up: Go to account.microsoft.com, select Sign in, and then choose Create one! If you'd rather create a new email address, choose Get a new email address, choose Next, and then follow the instructions.Apr 29, 2023 · Steps for the organizer: Open the Xbox Family Settings app on their mobile device. Choose the member whose account info isn’t known. Select the Info bubble next to the user’s gamertag. Review the info under the Account email for the Microsoft account that’s associated with their Xbox profile. Jun 13, 2022 · In a nutshell, you can fix it by doing this on the remote system you want to connect to. Right-click Start button, choose Run. Type in the command below, but use your Microsoft Account email address instead of the example: runas /u:MicrosoftAccount\[email protected] winver. Provide your Microsoft Account password when prompted. Based on the information I found in a similar thread in Power Automate community, you need to use Office 365 Outlook connector to sign in and connect to your work or school account. For your information: Power Automate Outlook.com - Invalid connection. Best regards, Dihao. -----------------------. * Beware of scammers posting fake support ...Aug 21, 2020 · Report abuse. " to use to login to Microsoft" what do you mean by that since if you purchased 365 from GoDaddy the 365 account is via GoDaddy and not MS, and you install 365 from the GoDaddy account. . A win user logon is/can be separate from any other MS Account, and is not any GoDaddy account. From the standard win user account the only MS ... Two types of Microsoft account. The problem is Microsoft’s badly documented difference between a work/school login and a personal login. All Microsoft accounts are either work/school or personal. The same email address can be used to make both a work/school Microsoft account and a personal Microsoft account. Microsoft doesn’t explain that ...Using one of the user profiles created, I attempted to sign into the new computer. When I entered the email, it resulted in the following message: 'That Microsoft account doesn't exist. Enter a different account or get a new one.' The user and email I tried to use has an Office 365 subscription and is an admin with our Microsoft 365 account.However, today I tried over and over to log in and just continued to get the following message: "That Microsoft account doesn't exist. Enter a different email address or get a new account." I REALLY need to get back into that account, and I'll even upgrade to the paid version if needed, but i want to know what's causing this and how to get it ...Go to the Security basics page and sign in with your Microsoft account. Select More security options. Under Two-step verification, choose Set up two-step verification to turn it on, or choose Turn off two-step verification to turn it off. Follow the instructions. Note: As part of setting up this account, you’ll be given a QR code to scan with ...Jun 15, 2022 · I'm trying to sign in in the xbox design lab but when I do, it says "You can not login right now. Your Microsoft account doesn't contain information about Last Name. Update your profile and login again" and doesn't allow me to sign in. When I go to my microsoft account I already have my last name filled, so I don't know what I should do. Can't sign in If you can't sign into your Microsoft account, use our guided tool below to help you find the correct solution. Billing & payments Learn how to renew or cancel a subscription, request an exchange or refund, redeem a gift card, and view account balances. Payment and billing help Work or school accounts Alias account; Mistyped Email address; Deleted account; 1] The person is logging in using an Alias. Microsoft Outlook allows you to create an alias for your email account.It is helpful if you do ...Jun 23, 2022 · A Gmail address used with a Microsoft Account is merely a login ID for the Microsoft Account - no more - no less. #2 - An email address can get deleted under two scenarios a) the account itself was closed which if that was the case, you would have a 30-60 day window to cancel the closure (depending on the option selected when the account was ... If you are getting the Microsoft account doesn't exist prompt while trying to sign into your account, it might be because you entered the wrong name. You can also get this prompt if your Microsoft account has been deleted for some reason. One easy way to fix this issue is to use the correct account type while logging in.Open an elevated command prompt. To do this, on the start screen type cmd, right-click Command Prompt, and then click Run as administrator. If you are prompted for an administrator password or for a confirmation, type the password, or click Allow. Type the following commands. Press Enter after each command.Jul 28, 2023 · A Microsoft Account is a "connected account" that is not tied to the device itself. A Microsoft Account can be used on any number of devices. Windows Store apps, settings, and data can be accessed from any device you sign in to using cloud storage. To purchase apps from the Windows Store, you must have a Microsoft Account. Jun 27, 2019 · So it seems as if the Flow is not inclusive to folders - only files. I'd have to create separate Flows for every file folder I have my account #2. Visually -. OneDrive for Business: Parent folder > second folder. *only document files in Parent folder copy to personal OneDrive account. *files in second folder do not copy over. Reopen your Microsoft account. Go to account.microsoft.com and sign in. You'll be asked to receive and enter a security code. After you enter the code, your account will be reopened. Subscriptions, profiles, and content that were on the account prior to closing will be available to you, including rewards points, Xbox profile gamertag ... Looks like you don't have an account with us. We'll create one for you using [email protected]. and click on next button and clicked in next button. It asks for new password. Just got a message regarding: Create a password. Enter the password you would like to use with your account. and typed new password and confirmed new ...the email for that account was dovietthang134@gmail if that's needed Paid Minecraft, create a Microsoft account linked with that email dedicated to Minecraft And now Microsoft just straight up telling me that account "doesn't exist" after a month of playing Enter a different account or get a new one" I was really confused, I was just playing with the exact same Microsoft account with the same email address the previous day, and it suddenly asked me to re-login, I typed the EXACT email for the account that I paid Minecraft for and it just tells me "That Microsoft account doesn't exist.I log into that account without problems in the browser and even on onedrive (sync OK) On Settings -> accounts, whe I click "Sign in" (with ms account), entering my work account (*** Email address is removed for privacy ***) I get the message: " That Microsoft account doesn't exist. Enter a different account or get a new one. "Sep 9, 2022 · Hello there, I was trying to log in to the Design Lab to create and buy a new Xbox Controller. The systems repeatedly refused to let me log in with the error: "Your Microsoft account doesn't contain an email address. Please update your Microsoft account and try signing in again." I get that message while being logged into my MS account / Xbox ... There are two types of accounts like Microsoft account (personal account) and work or school account (organization account), while Microsoft accounts are most often associated with Office for home products, more details please see What is a Microsoft account and a work or school account?Report abuse. " to use to login to Microsoft" what do you mean by that since if you purchased 365 from GoDaddy the 365 account is via GoDaddy and not MS, and you install 365 from the GoDaddy account. . A win user logon is/can be separate from any other MS Account, and is not any GoDaddy account. From the standard win user account the only MS ...Jan 14, 2022 · Replied on January 14, 2022. Report abuse. An outlook.com mail account is not an Outlook 365 account, there is no outlook 365 account as such. outlook.com is a free email service that can be viewed in any web browser or added to a Mail Client. There is an MS 365 account that is associated with an Office 365 purchase. If the diagnostic doesn't detect any issue, but you still can't sign in to Teams, or you don't have a Microsoft 365 administrator account, select the button below to download SaRA and automatically start the tests. For more information about SaRA, see About the Microsoft Support and Recovery Assistant.The Microsoft account can be used to log into a Windows 8 computer and it gives you access to online file storage with Skydrive, as well as a host of other services. Separately – separately! – subscribers to Office 365 business plans have an Office 365 account.On the device you want to trust, go to the Security settings page and sign in to your Microsoft account. You'll be prompted to verify your identity. Choose whether to receive the code through email, text, or an authenticator app. Once you have the code, enter it in the text box. Select the check box for Don't ask me again on this device. Sep 7, 2021 · Adding a problem email account I have been using Outlook but my email account quit working in outlook. On my iPad I deleted the account but cannot reload it. is it possible to have both my gmail account and my sbcglobal account loaded into the Apple Mail account instead of Outlook. Looks like you don't have an account with us. We'll create one for you using [email protected]. and click on next button and clicked in next button. It asks for new password. Just got a message regarding: Create a password. Enter the password you would like to use with your account. and typed new password and confirmed new ...2. Verify Your Account. In certain cases, the problem is due to your Microsoft Account not being verified on the computer. 1. Go to Settings > Accounts > Your Info and click on Verify. 2. If prompted, re-enter the Password for your Microsoft Account and click on Sign In. 3. Adding a device to your Microsoft account helps you see its warranty status, get support or request service. You can also find or lock it if it's lost. On this page: Add | Register | Repairs | Rename | Remove | Unlink | Find & lock. Add a device to your Microsoft account. Adding a device to your Microsoft account is quick and easy. Link to WindowsNov 14, 2018 · During the installation process you get to select that: Once the computer is set up for an organization and you log in with an Office 365 user account, then the computer seems to be tied to the Office 365 account. The computer is not part of an Azure AD domain and the accounts are not Microsoft accounts, yet, they can log in straight into the ... Jun 15, 2022 · I'm trying to sign in in the xbox design lab but when I do, it says "You can not login right now. Your Microsoft account doesn't contain information about Last Name. Update your profile and login again" and doesn't allow me to sign in. When I go to my microsoft account I already have my last name filled, so I don't know what I should do. Jul 28, 2023 · A Microsoft Account is a "connected account" that is not tied to the device itself. A Microsoft Account can be used on any number of devices. Windows Store apps, settings, and data can be accessed from any device you sign in to using cloud storage. To purchase apps from the Windows Store, you must have a Microsoft Account. Nov 14, 2018 · During the installation process you get to select that: Once the computer is set up for an organization and you log in with an Office 365 user account, then the computer seems to be tied to the Office 365 account. The computer is not part of an Azure AD domain and the accounts are not Microsoft accounts, yet, they can log in straight into the ... I log into that account without problems in the browser and even on onedrive (sync OK) On Settings -> accounts, whe I click "Sign in" (with ms account), entering my work account (*** Email address is removed for privacy ***) I get the message: " That Microsoft account doesn't exist. Enter a different account or get a new one. "I want to use a pin code to log in to our PC from now on, but when I want to set that pin code I get the message that my Microsoft account does not exist. However, the email address does match the email address as registered in our existing Microsoft account. With the message that my Microsoft account does not exist, some specialist ...Report abuse. " to use to login to Microsoft" what do you mean by that since if you purchased 365 from GoDaddy the 365 account is via GoDaddy and not MS, and you install 365 from the GoDaddy account. . A win user logon is/can be separate from any other MS Account, and is not any GoDaddy account. From the standard win user account the only MS ...02-16-2021 05:26 PM. Hi @Anonymous. Could you please try to use Outlook 365 connector to connect to your work Microsoft account because Outlook.com connector is used to connect to a personal account which is not a work or school account. If this problem still exists, please feel free to let me know. Best Regards, Community Support Team _ Kira Xie.If that doesn't work, try these steps to find out what kind of account you have. From the sign-in screen, select Sign-in options. If you see the Microsoft account icon, you're using a Microsoft account. Choose the step below based on the type of account you have.A Microsoft Account is a "connected account" that is not tied to the device itself. A Microsoft Account can be used on any number of devices. Windows Store apps, settings, and data can be accessed from any device you sign in to using cloud storage. To purchase apps from the Windows Store, you must have a Microsoft Account.Report abuse. Sounds as though your friend may need to check their privacy settings to make sure that they don't have multiplayer blocked. They can sign in with their Microsoft account to review and change their settings online. 84 people found this reply helpful. ·.This info applies to products you use with your personal Microsoft account and doesn't apply if you are using a work or school account. These are the products that this info applies to: Microsoft 365, Access, Excel, OneNote, Outlook, PowerPoint, Publisher, Visio, Word, Microsoft 365 app for Android and iOS, Teams, Windows 10, Windows 11 ... A Microsoft account gives you access to Microsoft products and services with just one login. Here's how to set one up: Go to account.microsoft.com, select Sign in, and then choose Create one! If you'd rather create a new email address, choose Get a new email address, choose Next, and then follow the instructions.Feb 23, 2021 · I double checked my account info and tried the related phone numbers and alternate email and each time I get "This Microsoft account doesn't exist"! My Microsoft account is my work account under Microsoft 365 Business Premium. I've checked "My Account" and the email & phone numbers listed there are the ones I'm trying that gets the message ... Hi. I have been trying unsuccesfully to add my work account on my IPhone. When i go tho the mail section and add acount, I select Outlook. When i put in my work email, it says that account doesnt I want to use a pin code to log in to our PC from now on, but when I want to set that pin code I get the message that my Microsoft account does not exist. However, the email address does match the email address as registered in our existing Microsoft account. With the message that my Microsoft account does not exist, some specialist ...A Gmail address used with a Microsoft Account is merely a login ID for the Microsoft Account - no more - no less. #2 - An email address can get deleted under two scenarios a) the account itself was closed which if that was the case, you would have a 30-60 day window to cancel the closure (depending on the option selected when the account was ...A Microsoft Account is a "connected account" that is not tied to the device itself. A Microsoft Account can be used on any number of devices. Windows Store apps, settings, and data can be accessed from any device you sign in to using cloud storage. To purchase apps from the Windows Store, you must have a Microsoft Account.Aug 22, 2023 · JA. Jaspreet.Singh_050. Independent Advisor. Replied on August 22, 2023. Report abuse. That means that the account was either deleted or the main alias used to login to the account was changed by an attacker. This is a method of hacking accounts where the attacker takes over an account and then changes the main alias. This content can help you with your work or school account, which is the account provided to you by your organization (for example, [email protected]). If you're having problems with two-step verification on a personal Microsoft account, which is an account that you set up for yourself (for example, [email protected]), see Turning two-step ...On the device you want to trust, go to the Security settings page and sign in to your Microsoft account. You'll be prompted to verify your identity. Choose whether to receive the code through email, text, or an authenticator app. Once you have the code, enter it in the text box. Select the check box for Don't ask me again on this device. Adding a device to your Microsoft account helps you see its warranty status, get support or request service. You can also find or lock it if it's lost. On this page: Add | Register | Repairs | Rename | Remove | Unlink | Find & lock. Add a device to your Microsoft account. Adding a device to your Microsoft account is quick and easy. Link to Windows Oct 23, 2018 · On Windows 10: Select the Start button, then select Settings > Accounts > Email & app accounts. Under Email & app accounts, you'll see the account names associated with your device. If you have an Xbox, the Find your Microsoft email address walkthrough will take you through the process of finding your account information on your Xbox. Adding a device to your Microsoft account helps you see its warranty status, get support or request service. You can also find or lock it if it's lost. On this page: Add | Register | Repairs | Rename | Remove | Unlink | Find & lock. Add a device to your Microsoft account. Adding a device to your Microsoft account is quick and easy. Link to WindowsSince yesterday, when I'm using Office, I'm presented with a pop-up box continuously that says "That Microsoft account doesn't exist. Enter a different account or get a new one", however the account absolutely does exist (I've quadruple checked it!), and I use the email address every day both in browser and MS Outlook.On this other laptop I'm now setting up, the splash page doesn't show up and instead I get the error: "That Microsoft account doesn't exist. Enter a different account or get a new one." After some more research, I found out that some people fixed this by removing the secondary/backup/recovery email on the work account and for some reason, it ...To check for any security issues, go to Windows Defender settings, select Show details, and check your security status.To unlock your account, sign in to your Microsoft account and follow the instructions to get a security code. If you can't get a security code, or if your security code doesn't work, go to When you can't sign in to your Microsoft account and follow the instructions under I can't get a verification code. Get more help with sign-in problemsOn this other laptop I'm now setting up, the splash page doesn't show up and instead I get the error: "That Microsoft account doesn't exist. Enter a different account or get a new one." After some more research, I found out that some people fixed this by removing the secondary/backup/recovery email on the work account and for some reason, it ...Since yesterday, when I'm using Office, I'm presented with a pop-up box continuously that says "That Microsoft account doesn't exist. Enter a different account or get a new one", however the account absolutely does exist (I've quadruple checked it!), and I use the email address every day both in browser and MS Outlook.This info applies to products you use with your personal Microsoft account and doesn't apply if you are using a work or school account. These are the products that this info applies to: Microsoft 365, Access, Excel, OneNote, Outlook, PowerPoint, Publisher, Visio, Word, Microsoft 365 app for Android and iOS, Teams, Windows 10, Windows 11 ...On Windows 10: Select the Start button, then select Settings > Accounts > Email & app accounts. Under Email & app accounts, you'll see the account names associated with your device. If you have an Xbox, the Find your Microsoft email address walkthrough will take you through the process of finding your account information on your Xbox.To make sure your payments go through smoothly, keep your bank, credit card, and Microsoft account contact details up to date. You may also see some phishing emails about non-payment issues. If you're not sure, never click links in an email, but go direct to your bank's website. You can access your Microsoft Account at https://account.microsoft ...Apr 7, 2021, 4:57 PM. I am trying to sign in to a new computer using my Microsoft account. I know the account is valid because it is the same one I am using in this forum. But, I get a message saying "The Microsoft account doesn't exist. Enter a different account or get a new one."Looks like you don't have an account with us. We'll create one for you using [email protected]. and click on next button and clicked in next button. It asks for new password. Just got a message regarding: Create a password. Enter the password you would like to use with your account. and typed new password and confirmed new ...We would like to show you a description here but the site won’t allow us.Using one of the user profiles created, I attempted to sign into the new computer. When I entered the email, it resulted in the following message: 'That Microsoft account doesn't exist. Enter a different account or get a new one.' The user and email I tried to use has an Office 365 subscription and is an admin with our Microsoft 365 account.Report abuse. Sounds as though your friend may need to check their privacy settings to make sure that they don't have multiplayer blocked. They can sign in with their Microsoft account to review and change their settings online. 84 people found this reply helpful. ·.Jan 14, 2022 · Replied on January 14, 2022. Report abuse. An outlook.com mail account is not an Outlook 365 account, there is no outlook 365 account as such. outlook.com is a free email service that can be viewed in any web browser or added to a Mail Client. There is an MS 365 account that is associated with an Office 365 purchase. If none of those options work, select the Start button > Settings > Accounts , then find the Microsoft account you used to sign in to the Xbox app and select Remove. Then go back to the Xbox app and sign in with the Microsoft account you just removed. Open SettingsSteps for the organizer: Open the Xbox Family Settings app on their mobile device. Choose the member whose account info isn’t known. Select the Info bubble next to the user’s gamertag. Review the info under the Account email for the Microsoft account that’s associated with their Xbox profile.We would like to show you a description here but the site won’t allow us.2. Verify Your Account. In certain cases, the problem is due to your Microsoft Account not being verified on the computer. 1. Go to Settings > Accounts > Your Info and click on Verify. 2. If prompted, re-enter the Password for your Microsoft Account and click on Sign In. 3.If you’re having issues signing in to your Microsoft account, see Microsoft account help for more info. Select Add email or Add phone number. Follow the instructions to add a new email address or phone number to your Microsoft account aliases. Find out how to change or remove an email address or phone number from your Microsoft account.How to use the Microsoft Authenticator app. Go passwordless in Windows 10. Sign in to your Microsoft account with Windows Hello or a security key. When you can't sign in to your Microsoft account. Passwordless sign-in for work or school accounts.We would like to show you a description here but the site won’t allow us.On the Choose an account screen, click the Microsoft account button. On the Add your Microsoft account screen, enter the email address and password associated with your Microsoft account. On the Make it yours screen, you'll have the option to make this Microsoft account your primary account. (This makes sign-in, settings, and syncing happen ... Aug 10, 2022 · The only way that gets back your account is to fill out the account recovery form and provide any information you have ever used.After the verification is passed, the account department will contact you to recover it. Here are some tips that may help you successfully pass the verification. (It will be helpful if you use a device, you previously ...

Feb 21, 2023 · Your Microsoft account doesn't contain information about First Name,Last Name. Update your profile and login again" Send help! Reply I have the same question (9) . Rule 34 if it exists there

microsoft account doesn

Work or school account is an account created by an organization’s administrator to enable a member of the organization access to all Microsoft cloud services such as Office 365 and a Microsoft personal account is an account that you create by yourself. Adding a problem email account I have been using Outlook but my email account quit working in outlook. On my iPad I deleted the account but cannot reload it. is it possible to have both my gmail account and my sbcglobal account loaded into the Apple Mail account instead of Outlook.On the Choose an account screen, click the Microsoft account button. On the Add your Microsoft account screen, enter the email address and password associated with your Microsoft account. On the Make it yours screen, you'll have the option to make this Microsoft account your primary account. (This makes sign-in, settings, and syncing happen ... Your Microsoft account doesn't contain information about First Name,Last Name. Update your profile and login again" Send help! Reply I have the same question (9)Your Microsoft account doesn't contain information about First Name,Last Name. Update your profile and login again" Send help! Reply I have the same question (9)Aug 14, 2021 · Microsoft won't accept password a second time. I just got a new computer. I'm trying to sign into my Microsoft account via my computer but it won't let me. I've changed my password several times. It'll accept a new password and when I go to sign in, it'll accept the password the FIRST TIME. Then it gives me a "give us the password a second time ... On the device you want to trust, go to the Security settings page and sign in to your Microsoft account. You'll be prompted to verify your identity. Choose whether to receive the code through email, text, or an authenticator app. Once you have the code, enter it in the text box. Select the check box for Don't ask me again on this device.Feb 16, 2023 · I log into that account without problems in the browser and even on onedrive (sync OK) On Settings -> accounts, whe I click "Sign in" (with ms account), entering my work account (*** Email address is removed for privacy ***) I get the message: " That Microsoft account doesn't exist. Enter a different account or get a new one. " Jun 13, 2022 · In a nutshell, you can fix it by doing this on the remote system you want to connect to. Right-click Start button, choose Run. Type in the command below, but use your Microsoft Account email address instead of the example: runas /u:MicrosoftAccount\[email protected] winver. Provide your Microsoft Account password when prompted. 02-16-2021 05:26 PM. Hi @Anonymous. Could you please try to use Outlook 365 connector to connect to your work Microsoft account because Outlook.com connector is used to connect to a personal account which is not a work or school account. If this problem still exists, please feel free to let me know. Best Regards, Community Support Team _ Kira Xie.On a different device, open your web browser and navigate to the URL displayed in Minecraft. Enter the code displayed in Minecraft and click Next. Enter the email address, phone number, or Skype username for your Microsoft account and click Next. Once you are signed in, Minecraft will display a welcome message.This content can help you with your work or school account, which is the account provided to you by your organization (for example, [email protected]). If you're having problems with two-step verification on a personal Microsoft account, which is an account that you set up for yourself (for example, [email protected]), see Turning two-step ...This info applies to products you use with your personal Microsoft account and doesn't apply if you are using a work or school account. These are the products that this info applies to: Microsoft 365, Access, Excel, OneNote, Outlook, PowerPoint, Publisher, Visio, Word, Microsoft 365 app for Android and iOS, Teams, Windows 10, Windows 11 ...Feb 23, 2021 · I double checked my account info and tried the related phone numbers and alternate email and each time I get "This Microsoft account doesn't exist"! My Microsoft account is my work account under Microsoft 365 Business Premium. I've checked "My Account" and the email & phone numbers listed there are the ones I'm trying that gets the message ... .

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